The Sky Airlines Miami Office is also a major customer support and service center for the U.S. operations of the airline. Situated conveniently in Miami, it provides support for flight reservations, bookings, ticketing, baggage claims, and travel advice. The office is manned by well-informed representatives who both speak English and Spanish, serving a cross-cultural clientele. Travelers may also get help with special requests and flight alterations. Located strategically, its Miami office increases the visibility of Sky Airlines in North America.