Originals was founded in 2003 with the ambition of globally sourcing quality furniture and interiors with an eye for the good life. Based on over twenty years of traveling the world, searching for the unique has given them the inspiration and resources to create our their ‘Originals’ blend of furniture.
Originals offers a wide range of high quality stylish furniture at affordable prices. They are excited by giving their customers the tools to create homes that are not only good to look at, but are fun, comfortable and functional to live in too! Image Credit: Originals Furniture Singapore
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Warranty Claim
If you have a warranty claim, call the Originals shop on +65 6471 9918, or email us at hello@originals.com.sg When you send us an email, it’s best to take some images and attach them to the claim. If an inspection is required to determine the nature of the issue, we’ll send out an experienced Originals representative at a mutually convenient time.
It is at the discretion of Originals to repair or replace the product or the part. Refunds are not available. If identical materials are unavailable at the time of repair or replacement, Originals will substitute for materials of equal or better quality. Replacement fabrics may vary in colour from the original due to differences in dye lots. The warranty covers the product, parts, and labour costs involved in the repair, but excludes transport or freight costs associated with the claim.
All claims are subject to the discretion of Originals. The warranties provide coverage to the original retail purchaser, and do not apply to rented, business, commercial or other non-residential issues. Originals may refuse a claim if the defect or damage is cause by use other than its intended use, or improper care of the product. Please refer to care instruction or contact us for information as to how to best care for your product.
